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ConnexOntario Health Services Information

Drug and Alcohol Helpline

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Record #: HAM4337 Last Modified: 29 Nov 2011 Last Full Update: 29 Nov 2011
Location, Telephone & Internet
Located In CommunityNo Geographic Location
Office PhoneAdministration 519-439-0174
Toll Free Phone1-800-565-8603
Fax519-439-0455
After Hours Phone1-800-565-8603
Crisis Phone1-800-565-8603
E-Mailinfo_ref_services_dart@connexontario.ca
Websitewww.drugandalcoholhelpline.ca/
Contact Information
Facebook
Description & Services
AccessibilityNot Applicable - Telephone Service only - no walk-in clients
DescriptionThe Drug and Alcohol Helpline is a program of ConnexOntario Health Services Information and is funded by the Ontario Ministry of Health and Long-Term Care * The Drug and Alcohol Helpline is: 
 
* A free, confidential and anonymous province-wide, treatment information and referral service 
* available to professional and public  
* designed to link Ontarians with suitable treatment options tailored to their individual needs 
* specializes in the provision of information about, and referral to, treatment services related to alcohol and drugs in Ontario. Service is available 24 hours a day, 7 days a week by telephone, e-mail, or webchat. 
 
The Drug and Alcohol Helpline's role is to link members of the general public with treatment resources for themselves or someone they know, and to provide professional callers with information about a range of suitable treatment options tailored to their client's specific needs. The Drug and Alcohol Helpline provides comprehensive, up-to-date status reports on the availability of a wide range of drug and alcohol treatment options, detailed descriptions of the types of treatment services available, and referral and admission procedures. The Drug and Alcohol Helpline's staff members search a computerized database that is updated regularly and includes information about all of the alcohol and/or drug treatment organizations in Ontario providing over 1,200 different programs. Treatment organizations report regularly to DART about available or upcoming treatment spaces.
HoursAdmin Mon-Fri 8:30 am-4:30 pm * Information and Referral Mon-Sun 24 hours
DatesAll Year
Areas ServedOntario
EligibilityAnyone seeking help or information in regards to substance abuse may call.
ApplicationNone
FeesNone
LanguagesEnglish ; French ; Interpretive Services - Interpretation in 170 languages
Other Details
Alternate NameConnex Ontario ; Ligne d'aide sur la drogue et l'alcool ; The Drug and Alcohol Helpline
Print MaterialFree posters, pamphlets, wallet cards, fridge magnets, lists of services. Call 519-439-0174 for an order form.
FundingProvincial - Ontario Ministry of Health and Long-Term Care
Established1991
Service Categories
Service CategoriesSubstance Abuse Referrals