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| Location, Telephone & Internet | ||||
|---|---|---|---|---|
| Located In Community | No Geographic Location | |||
| Office Phone | Administration 519-439-0174 | |||
| Toll Free Phone | 1-800-565-8603 | |||
| Fax | 519-439-0455 | |||
| After Hours Phone | 1-800-565-8603 | |||
| Crisis Phone | 1-800-565-8603 | |||
| info_ref_services_dart@connexontario.ca | ||||
| Website | www.drugandalcoholhelpline.ca/ | |||
| Contact Information | ||||
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| Description & Services | ||||
| Accessibility | Not Applicable - Telephone Service only - no walk-in clients | |||
| Description | The Drug and Alcohol Helpline is a program of ConnexOntario Health Services Information and is funded by the Ontario Ministry of Health and Long-Term Care * The Drug and Alcohol Helpline is: * A free, confidential and anonymous province-wide, treatment information and referral service * available to professional and public * designed to link Ontarians with suitable treatment options tailored to their individual needs * specializes in the provision of information about, and referral to, treatment services related to alcohol and drugs in Ontario. Service is available 24 hours a day, 7 days a week by telephone, e-mail, or webchat. The Drug and Alcohol Helpline's role is to link members of the general public with treatment resources for themselves or someone they know, and to provide professional callers with information about a range of suitable treatment options tailored to their client's specific needs. The Drug and Alcohol Helpline provides comprehensive, up-to-date status reports on the availability of a wide range of drug and alcohol treatment options, detailed descriptions of the types of treatment services available, and referral and admission procedures. The Drug and Alcohol Helpline's staff members search a computerized database that is updated regularly and includes information about all of the alcohol and/or drug treatment organizations in Ontario providing over 1,200 different programs. Treatment organizations report regularly to DART about available or upcoming treatment spaces. | |||
| Hours | Admin Mon-Fri 8:30 am-4:30 pm * Information and Referral Mon-Sun 24 hours | |||
| Dates | All Year | |||
| Areas Served | Ontario | |||
| Eligibility | Anyone seeking help or information in regards to substance abuse may call. | |||
| Application | None | |||
| Fees | None | |||
| Languages | English ; French ; Interpretive Services - Interpretation in 170 languages | |||
| Other Details | ||||
| Alternate Name | Connex Ontario ; Ligne d'aide sur la drogue et l'alcool ; The Drug and Alcohol Helpline | |||
| Print Material | Free posters, pamphlets, wallet cards, fridge magnets, lists of services. Call 519-439-0174 for an order form. | |||
| Funding | Provincial - Ontario Ministry of Health and Long-Term Care | |||
| Established | 1991 | |||
| Service Categories | ||||
| Service Categories | Substance Abuse Referrals | |||


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