Community Care Access Centre
Hamilton Niagara Haldimand Brant, Hamilton Branch
|Address & Map|
|Major Intersection||Garth St and Limeridge Rd W|
|Toll Free Phone||1-800-810-0000|
|Primary Contact||Mary Siegner, Director, Communications|
|Alternate Contact||Mila Ray-Daniels, Manager, Communications|
|Primary Executive||Melody Miles, CEO|
|Alternate Name (Internal use only)||CCAC ; Community Care Access Centre - Hamilton, Niagara, Haldimand & Brant ; HNHB|
|Located In Community||Hamilton Mountain Central|
|Description||Community Care Access Centres (CCACs) are the local point of access to community-based health care services * CCACs provide access to government-funded in-home health care (nursing, personal support, physiotherapy, occupational therapy, speech therapy and nutrition) and community services, and long-term care homes * The centres provide information about local community support service agencies, and can link people to these agencies * Anyone can make a referral to a CCAC - a person requiring service, a family member, caregiver, friend, physician, or other health care professional * The centres work in partnership with clients, families, care providers, hospitals, long-term care homes and others to ensure that the right care is available at the right time and place |
The Hamilton Niagara Haldimand Brant (HNHB) CCAC Branch offices are located in Hamilton, St. Catharines, Simcoe, Brantford (Head Office) and Burlington.
For additional information regarding these services, please contact the branch office nearest you.
Support of Abused Older Person:
The Case Manager would telephone the client and set a mutually agreeable time for an in-home comprehensive assessment. Once assessed, the client will be asked for consent to support by Community Care Access centre/other community services. If the senior is not competent, information about power of attorney for finances and personal care, as well as prior stated wishes of the client would be ascertained. Family doctor, service providers, the client and family members (if not the abusers) would develop a plan of care.
Intervention with Alleged Abuser:
If criminal issues were a concern, the police or a Seniors' Support Officer would be notified. Serious medical conditions that cause or exacerbate the abusive behaviour may require hospitalization of the abuser or intervention by the family doctor.
|Hours||Hamilton Branch Administration Mon-Fri 8:30 am-4:30 pm * Telephone enquiries Mon-Fri 8:30 am-8:30 pm|
|Areas Served||Hamilton (City of)|
|Eligibility||People of all ages may receive services and must be a resident of Ontario, have a valid Ontario health card and be able to receive care safely at home * Some clients may receive care in other settings such as at school or at a community based nursing clinic * Clients are assessed by CCAC staff using guidelines provided by the Ministry of Health and Long-Term Care |
School Health Support Services are available province wide to:
* Children with special needs who are registered with the Ontario Ministry of Education
* Children must have a valid Health Card and be residents of Ontario needing special health services in the school setting
* Children must attend a publicly funded or private school or receive satisfactory instruction in the home
* Additional eligibility criteria assessed upon initial intake
* The School Health Support Services is available for persons up to 18 years of age if they are no longer in school.
* The School Health Support Services is available for persons up to 21 years of age if they are still in school.
|Application||Here are a few reasons why you might turn to a Community Care Access Centre (CCAC): |
* Have you recently been released from hospital after surgery or a serious illness?
* Does your neighbor need a little extra help to cope at home?
* Does your child need support of a health professional at home or in school?
* Is your father no longer safe living alone and ready to move into a long-term care home?
Anyone can make a referral to a CCAC - a person requiring service, a family member, caregiver, friend, physician, or other health care professional.
|Bus Routes||(35) COLLEGE|
|Languages||English ; French|
|Funding||Provincial - Ontario Ministry of Health and Long-Term Care|
|Established||January 1, 2007|
|Service Categories||Activities of Daily Living Assessment ; Adult Day Programs ~ Specialized Information and Referral ; Adult Respite Care ~ Specialized Information and Referral ; Attendant Services for People with Physical Disabilities ; Case/Care Management ; Elder/Dependent Adult Abuse Reporting ; Home Health Care ~ Specialized Information and Referral ; Long Term Care Coordination Centres ; Nursing Facility Referrals|
|Subjects||Alzheimer disease ; Assessments ; Assistive devices ; Attendant care ; Caregiver relief ; Caregiver services ; Caregiver support ; Case management ; Communication disorders ; Disabilities ; Elder abuse ; Geriatric care ; Health ; Health assessments ; Health services ; Home care ; Home support ; Hospices ; Housing ; Information and referral ; In-home nursing care ; In-home services ; Long term care ; Long term care facilities ; Neurological diseases ; Nutrition ; Occupational therapy ; Palliative care ; Physical disabilities ; Physical rehabilitation ; Physiotherapy ; Respite care ; Safety ; Seniors ; Seniors housing ; Social work services ; Speech disorders ; Vacation care|
|Local Subjects||Accommodation ; Personal support worker|